Consult a Doctor from Anywhere

Book, pay, and connect with SPMH specialists online — secure, simple, and built for Homa Bay County.

Fully Encrypted & Secure St Paul's Specialists Instant M-Pesa Payments

Virtual Specialties

Select a dedicated clinical department to see services & book.

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How Telemedicine Works

Get set up for your digital consult in four simple and quick stages.

1

Register Portal

Quickly create your verified patient account to access the telemedicine bookings.

2

Pick Specialty

Choose from our dynamic index of available medical services and consultation fields.

3

Pay & Schedule

Secure your slot with easy M-Pesa options and schedule the perfect virtual call hour.

4

Connect Live

Meet with your doctor through crystal-clear video, and receive virtual prescriptions.

Frequently Asked Questions

Is my information kept private and secure?

Yes. All consultations and patient data are encrypted and handled under the same confidentiality standards as an in-person visit at SPMH.

What do I need to join a virtual consultation?

A smartphone, tablet, or computer with a camera and a stable internet or data connection. We recommend testing your connection a few minutes before your scheduled time.

How do I pay for my consultation?

Payments are made securely via M-Pesa at the time of booking. You'll receive a confirmation once payment is complete.

Can I get a prescription after a virtual consult?

Yes, where clinically appropriate, your doctor can issue a prescription electronically for you to collect at a pharmacy near you.

What if I have connection issues or miss my appointment?

Contact our Patient Support Desk and we'll help you reschedule at no extra cost where the issue was on our end.

Is telemedicine a replacement for emergency care?

No. For emergencies, please call our hospital line directly or go to the nearest emergency facility. Telemedicine is intended for non-emergency consultations and follow-ups.

We are here for you

Ready to take
the next step?

Book your appointment online, or reach out to our team directly. We are here Monday to Saturday — and for emergencies, around the clock.